On the expensive equipment — kitchen lines, the cold room, ice machines, the blast freezer — the client asked me to go and see the supplier first. Seven visits in all before anything was confirmed or paid. A visit tells you what a catalog and a chat can’t: whether the factory is real, whether the equipment is what they claim, and whether they can deliver at the level the order needs. On a project this size, a few days of travel up front is cheaper than a wrong machine sitting in the container.