It’s routine work, built up over years. I stay in contact with every supplier, and it starts before anything moves — agreeing realistic timelines with margin for the usual delays, so goods arrive in a workable order instead of all at once or not at all. From there it’s local logistics: some cargo I collect myself, some I arrange pickup for, and there’s always someone at the warehouse responsible for receiving it. Everything received gets logged — what it was, when it arrived, weight and volume. I also track any costs as they appear — inbound transport the client didn’t price in when he ordered on his own, forklift handling for the heavy items — and keep a clear, up-to-date statement he can ask for at any time.