SinaFirst Limited
Restaurant equipment, furniture & supplies
Client location: West Africa
Logistics mode: FCL, 40 HQ
Objective: End-to-end purchasing support as a single point of contact in China. Export customs clearance under the client’s instructions.
Purchase list
-
Kitchen equipment
stoves, grills, freezers, coolers, exhaust hood. -
Indoor & outdoor supplies
furniture, décor, lighting, sanitary ware and accessories.
Intro
The client was expanding the business and setting up one more restaurant. They engaged us as a dedicated agent in China to handle the entire purchasing and export process.
Service scope
- Confirm specifications, availability, and terms for pre-sourced marketplace items
- Source and vet reliable suppliers for items based on reference pictures
- Manage sourced items and suppliers
- Place orders for all confirmed items and handle payments to multiple suppliers in China
- Consolidate goods at a warehouse in China
- Perform targeted checks during consolidation
- Resolve detected issues before shipping
- Reinforce domestic packaging for export where needed
- Book freight and supervise container loading
- Handle China export customs clearance and provide the export document pack under the client’s instructions
Outcome
A mixed sourcing list of links and references was executed end-to-end and delivered as one consolidated shipment. Any detected issues were resolved before final dispatch. The export document pack was issued as instructed.
FAQ
We don’t have catalogs. We don’t sell products and we don’t represent factories. Our work starts with a defined task — a purchase list, references, and requirements. Then we source and manage execution in China.
These were items the client pre-selected on Chinese marketplaces, with exact links, options, and notes. Then we executed the purchases and managed consolidation. For that part of the list, we didn’t browse alternatives.
It was mostly about the BL (Bill of Lading). The shipper details were specified by the client. We also confirmed the item naming before the original BL was issued. Then we provided the client with the export document pack.
These details matter for destination import clearance.
These details matter for destination import clearance.
One chair arrived with obvious defects. We shared the issue with the client, aligned the decision, and arranged the return and refund in China. The client didn’t have to chase it.
Another example was a flat-pack cabinet. With the client’s approval, we assembled it at the warehouse to judge it properly and found a couple of defects. Then we handled it with the seller — they sent replacement parts and a technician for on-site repairs. After re-checking, we repacked the item for export.
Another example was a flat-pack cabinet. With the client’s approval, we assembled it at the warehouse to judge it properly and found a couple of defects. Then we handled it with the seller — they sent replacement parts and a technician for on-site repairs. After re-checking, we repacked the item for export.
It basically meant a packaging upgrade. Some items came from local-market suppliers, so their packaging was designed for domestic delivery — not for export shipping from China. The client expected that and requested upgrades for selected goods.
So we added wooden frames and extra protection where it made sense. It’s not a must-do for every item. But it prevents very predictable shipping damage. That’s what the client asked us to focus on.
So we added wooden frames and extra protection where it made sense. It’s not a must-do for every item. But it prevents very predictable shipping damage. That’s what the client asked us to focus on.
It means the client doesn’t have to chase multiple suppliers, payment helpers, or a local forwarder. One person stays accountable in China and keeps the workflow moving.
No. We are not a logistics company. In China, we can assist with the export handover or FOB — and in some cases, CIF or CIP. But we don’t do DDP. Destination import clearance is handled by the client or their forwarder.
What’s more?
© 2025 SinaFirst Limited.